Before calling French Corner Cellars Customer Care, refer to the Troubleshooting Guide below. Check the household fuse or circuit breaker to see if it has been blown or tripped and that the electrical connection to the cabinet has not been disconnected.

A power outage may also have caused a disruption in service.

Troubleshooting

Fault Possible cause Remedy
The cabinet is not working. The cabinet is switched off. Power failure; the fuse is blown; The cabinet is not plugged in correctly. Press the on/off switch. Reset the fuse. Check that power is connected.
Water collects in the bottom of the cabinet. The defrost water pipe is blocked. Clean the defrost water channel and the drain hole on the rear wall of the cabinet.
Vibration or bothersome noise. The cabinet is not leveled. The cabinet is resting against other kitchen elements. Containers or bottles inside the cabinet are rattling against one another. Level the cabinet using the adjustable feet at the front of the cabinet. Move the cabinet away from the kitchen elements. Move containers and/or bottles apart.
Compressor runs continuously. High room temperature. Ensure adequate ventilation.
P1 is shown on the display. The upper sensor is disconnected or short-circuited. Call for service. The temperature within the entire cabinet is maintained at the higher of the two set points (SET1 or SET2) until the fault has been corrected.
P2 is shown on the display. The lower sensor is disconnected or short-circuited. Call for service. The temperature in the cabinet is maintained at the higher of the two set points until the fault has been corrected.